1. Terms and definitions
1.1. The seller is the individual entrepreneur Glushchenko Lyudmila Ivanovna
1.2. Buyer - any legally capable individual who receives information from the seller, places an order and buys from the sole proprietor Glushchenko Lyudmila Ivanovna, which are presented on the website https://www.unamour.com.ua, for purposes related to the implementation of entrepreneurial activities.
1.3. Goods - the object of the agreement between the parties, which was selected by the buyer on the website of the online store and placed in the basket, or already purchased by the buyer from the seller remotely.
1.4. Online store - the seller's official online store of the individual entrepreneur Glushchenko Lyudmila Ivanovna, located at the Internet address https://www.unamour.com.ua, created for the conclusion of retail and wholesale sales contracts on the basis of the buyer's familiarization with the description of the goods offered by the seller via the Internet.
2. General provisions
2.1 This agreement is an official and public offer of the seller to conclude a contract for the sale of goods presented on the website https://www.unamour.com.ua. This agreement is public, i.e. in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another. By entering into this agreement, the Buyer fully accepts the terms and conditions of ordering, payment for goods, delivery of goods, return of goods, liability for a bad faith order and all other terms of the agreement.
2.2. The agreement concluded on the basis of the buyer's acceptance of this offer is a contract of adhesion, to which the buyer joins without any exceptions and/or reservations.
2.3. The seller has the right to make changes to these terms and conditions without prior notice. Changes to the terms and conditions come into force after publication on the website https://www.unamour.com.ua and apply to any order placed after publication.
3. Subject of the agreement
3.1. The seller undertakes to transfer ownership of the goods to the buyer, and the buyer undertakes to pay for and accept the goods on the terms of this agreement.
3.2. The agreement is considered concluded from the moment the button "Confirm order" is clicked on the checkout page in the "Cart" section and the buyer receives an order confirmation from the seller in electronic form.
4. Placing an order
4.1 The fact of placing an order by the buyer is an indisputable fact of acceptance by the buyer of the terms of this agreement. The buyer who purchased the goods in the seller's online store (who placed the order for the goods) is considered as a person who has entered into a relationship with the seller under the terms of this agreement.
4.2. The buyer authorizes the collection, processing and transfer of personal data, the permission to process personal data is valid for the entire term of the agreement, as well as for an unlimited period after its expiration. In addition, by entering into the agreement, the buyer confirms that he/she has been notified (without additional notice) of the rights established by the Law of Ukraine "On Personal Data Protection", of the purposes of data collection, and that his/her personal data is transferred to the seller in order to fulfill the terms of this agreement, and to make mutual settlements.
4.3. After placing an order, the customer receives information about his order to the e-mail address specified by him, indicating the cost of goods, address and delivery cost.
4.4. The seller reserves the right to cancel the customer's application at the stage of application confirmation.
4.5. When placing an order on the website of the online store, the buyer undertakes to provide the mandatory information required by the seller to fulfill the order.
4.6. If any of the parties to the contract requires additional information, they have the right to request it from our side. In case of failure to provide the necessary information by the buyer, the seller is not responsible for providing quality services to the buyer when purchasing goods in the online store.
4.7. The buyer is responsible for the accuracy of the information provided when placing an order.
4.8. After placing an order, the buyer is provided with information about the date of delivery of the order. The specified date depends on the availability of the ordered goods in the seller's warehouse and the time required to process and deliver the order.
5. Price and delivery of goods
5.1. The price of the goods is indicated in Ukrainian hryvnias.
5.2 Prices for goods and services may be changed by the seller unilaterally depending on market conditions, while the price of a separate unit of goods, the cost of which is paid by the buyer in full, cannot be changed by the seller unilaterally.
5.3. The cost of the goods indicated on the website of the online store does not include the cost of delivery of the goods to the buyer. The buyer pays the cost of delivery of the goods in accordance with the current delivery services (carriers) directly to the delivery service (carrier) chosen by him.
5.4. The buyer's obligations to pay for the goods are considered fulfilled from the moment the seller receives funds to his account.
5.5. Settlements between the seller and the buyer for the goods are carried out in the ways indicated on the website of the online store in the section "Delivery and Payment".
5.6 Ownership and the risk of accidental loss or damage to the goods passes to the buyer or representative from the moment the buyer receives the goods in the city of delivery of the goods upon self-delivery of the goods from the seller, or when the seller transfers the goods to the delivery service (carrier) chosen by the buyer.
5.7. The seller tries to adhere to the agreed delivery time as much as possible. The seller is not responsible for possible delays in delivery due to unforeseen circumstances that occurred through no fault of the seller and could not have been foreseen.
5.8. For customers from non-CIS countries, the seller ships orders excluding taxes and duties of the buyer's country of residence. The shipping price does not include taxes and duties.
6. Rights and obligations of the parties
6.1. The seller is obliged to:
6.1.1. Transfer the goods to the buyer in accordance with the terms of this agreement and the buyer's order.
6.1.2. Not to disclose any private information about the buyer and not to provide access to this information to third parties, except as provided by law and during the execution of the buyer's order.
6.2. The seller has the right to:
6.2.1 Change the terms of this agreement, as well as the prices of goods and services, unilaterally by posting them on the website of the online store. All changes come into force from the moment of their publication.
6.3 The Buyer undertakes:
6.3.1 Prior to the conclusion of the contract, familiarize yourself with the content of the contract, the terms of the contract and the prices offered by the seller on the website of the online store.
6.3.2 In order for the seller to fulfill its obligations to the buyer, the latter must provide all the necessary data that uniquely identify him as the buyer and are sufficient to deliver the order to the buyer.
7. Terms of return and exchange
7.1. The buyer has the right to return the goods of good quality to the seller from whom they were purchased if the goods do not satisfy him in terms of shape, size, style, color or size or for other reasons cannot be used for their intended purpose. The buyer has the right to exchange or return the product within 14 (fourteen) days from the date of ordering, provided that the product is in good condition, all tags, seals and original packaging are preserved. As well as the payment document issued to the buyer for payment for the goods. The list of goods that are not subject to return on the grounds provided for in this clause is approved by the Cabinet of Ministers of Ukraine.
7.2. The buyer shall be refunded the cost of the goods of good quality within 10 (ten) banking days from the date of receipt of such goods by the seller, subject to the requirements provided for in clause 7.1 of the agreement and the current legislation of Ukraine.
7.3. The cost of the goods shall be refunded by bank transfer to the buyer's account.
7.4. The costs of delivery of an exchange or return of goods of good quality shall be paid by the buyer.
7.5. Products are not subject to exchange or return:
- products that have been in use
- products that were dry-cleaned or after washing
- products from which tags and labels have been cut off
- products that were used for photo/video shooting
- products that were made to fit individual characteristics
- products that were delivered outside the territory of Ukraine (international delivery)
- gift cards
7.6. The seller has the right to refuse to return to the buyer products that, in the subjective opinion and independent examination, do not meet the requirements specified in clause 7.5
8. Responsibility of the parties
8.1. The seller and the buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this agreement.
8.2. The seller or the buyer shall be released from liability for full or partial failure to fulfill their obligations if the failure is the result of such force majeure circumstances as: war or military action, earthquake, flood, fire and other natural disasters that have arisen regardless of the will of the seller or the buyer after the conclusion of this agreement. The party that is unable to fulfill its obligations shall immediately notify the other party.
9. Confidentiality and protection of personal data.
9.1. By providing his personal data on the website of the online store when registering or placing an order, the buyer gives the seller his voluntary consent to the processing, use (including transfer) of his personal data. As well as performing other actions provided for by the Law of Ukraine "On Personal Data Protection", without limiting the validity of such consent.
9.2. The seller undertakes not to disclose the information received from the buyer. It shall not be considered a violation if the seller provides information to counterparties and third parties under an agreement with the seller, including for the fulfillment of obligations to the buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.
9.3. The buyer is responsible for keeping his personal data up to date. The seller is not responsible for poor performance or failure to fulfill its obligations due to the irrelevance of information about the buyer or its inconsistency with reality.
10. Other terms and conditions
10.1. This Agreement is concluded on the territory of Ukraine and shall be governed by the current legislation of Ukraine.
10.2. All disputes arising between the buyer and the seller shall be resolved through negotiations. In case of failure to settle the dispute through negotiations, the buyer and/or the seller have the right to apply for a dispute resolution to the judicial authorities of the current legislation of Ukraine.